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| Important updates and reminders | |||
| HSBCnet Mobile app: we’ve made it easier for you to contact us ❯ | |||
| With the ‘Call us’ button in the app, you can quickly call your local HSBCnet Support Centre – no more searching around for a phone number. | |||
| New ⼁ 3 July 2024 | Topic: Support⼁ 1 min read | ||
| Thailand accounts: upcoming ISO 20022 payment updates ❯ | |||
| In October, we’re introducing ISO 20022 enhancements for international Priority Payments sent from accounts in Thailand. | |||
| New ⼁ 25 July 2024 | Topic: Payments⼁ 5 min read | ||
| Important changes to Tax Payments debiting HSBC Italy accounts ❯ | |||
| From 1 July 2024, Tax Payments debiting HSBC Italy accounts that contain credit compensation items will no longer be processed in HSBCnet. | |||
| New ⼁ 3 July 2024 | Topic: Payments⼁ 1 min read | ||
| Purpose of Payment changes ❯ | |||
| From 3 August 2024, the Purpose of Payment field will become mandatory for select beneficiary locations in HSBCnet payment screens. | |||
| Updated ⼁ 7 August 2024 | Topic: Payments⼁ 2 min read | ||
| Middle East accounts: foreign currency cheques in HSBCnet ❯ | |||
| As part of a recent review of our products and services, foreign currency cheques will no longer be issued via HSBCnet in Bahrain, along with Kuwait, Qatar, and the UAE. | |||
| Updated ⼁ 3 July 2024 | Topic: Cheque services⼁ 1 min read | ||
| Enhanced transaction narratives for UK Faster Payment bill payments ❯ | |||
| Starting in August 2024, additional narrative details will be available for UK Faster Payment bill payments to make it easier for you to reconcile your transactions. | |||
| Last updated: 27 May 2024 | Topic: Payments⼁ 1 min read | ||
| Recent and upcoming enhancements | |||
| Making HSBC TradePay better for you ❯ | |||
| We’re making it easier for you to access just in time trade financing, when and where you need it. | |||
| New ⼁ 3 July 2024 | Topic: Trade solutions⼁ 1 min read | ||
| Sending supporting documents for requests for information? ❯ | |||
| From 13 July 2024, when responding to a request for information, you will be able to attach and send supporting documents directly in HSBCnet’s Message Centre. | |||
| New ⼁ 3 July 2024 | Topic: Payments⼁ 1 min read | ||
| We’re making it easier for you to send and track SEPA payments ❯ | |||
| You’ll soon be able to create SEPA payments in the HSBCnet Mobile app, send SEPA Instant Credit Transfers in Germany, and view further SEPA payment status details in HSBCnet. | |||
| New ⼁ 3 July 2024 | Topic: Payments⼁ 3 min read | ||
| UK foreign currency accounts: electronic statements coming soon ❯ | |||
| Starting August 2024, statements for HSBC foreign currency accounts domiciled in the UK will be available for download through HSBCnet’s Account Information service. | |||
| New ⼁ 3 July 2024 | Topic: Statements ⼁ 1 min read | ||
| US accounts: connect statement data with Intuit QuickBooks software ❯ | |||
| You can now send HSBC US checking and loan account statement data to Intuit QuickBooks® Online software with HSBCnet’s ‘Manage bank feeds’ service. | |||
| New ⼁ 3 July 2024 | Topic: Reporting⼁ 1 min read | ||
| Hints and tips | |||
| Make sure you don’t miss important emails from us ❯ | |||
| New ⼁ 3 July 2024 | Topic: General⼁ 2 min read | ||
| System Administrators: reminder to review your HSBCnet users’ access levels ❯ | |||
| Last updated: 22 March 2023 | Topic: User management ⼁ 1 min read | ||
| Security information | |||
| Don’t give a fraudster remote access to your computer ❯ | |||
| Last updated: 22 June 2023 | Topic: Fraud awareness⼁ 1 min read | ||
| HSBCnet maintenance | |||
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The next scheduled HSBCnet maintenance starts on Saturday, 20 July 2024 at 16:00 GMT |
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| Last updated: 28 June 2024 | |||
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The postal address for related enquiries is: HSBC - Digital Channels, Wholesale 8 Canada Square London UK E14 5HQ This communication is provided by HSBC Bank plc on behalf of the member of the HSBC Group that has contracted with your organisation for the provision of HSBCnet services. HSBC Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. You received this email notification because you are a registered user of HSBCnet. Should you have any concerns regarding the validity of this message, please contact your local HSBCnet customer support. We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by email or otherwise ask you to validate personal information, such as your username, password or account numbers. If you receive such a request, please call your local HSBCnet customer support. Links within our emails will only take you to information pages. If you wish to unsubscribe from receiving service information from HSBCnet, please select here. © Copyright. HSBC Bank plc 2024. All rights reserved. Privacy & Data Protection Statement | Terms & Conditions |