UK foreign currency accounts: electronic statements coming soon

Last updated: 3 July 2024

At HSBC, how we do business is as important as what we do. To help reduce our impact on the environment, we are moving away from paper-based account statements and switching to electronic statement delivery through HSBCnet.

What this means for you

From August 2024, you’ll be able to access bank statements online for HSBC foreign currency accounts domiciled in the UK using HSBCnet’s Account Information service.

Over the coming months, we’ll be moving to electronic delivery of statements for HSBC foreign currency accounts domiciled in the UK via HSBCnet. Statements in HSBCnet will be available for download for a period of 7 years after the statement’s issue date.

To view and download PDF copies of statements, you’ll need to have the ‘Balance and statement’ permission for Account Information. System Administrators can review and update permissions for individual users at any time through the ’Edit user permissions’ screen in User Management.

How to download electronic statements:

1. From the main menu, go to Account Information and select the ‘Download statements’ tab.
2. Select ‘Download’ beside the required statement and a PDF copy will become available in your browser.

Here’s an example of what the ‘Download statements’ tab looks like in Account Information:

(select image to enlarge)

You’ll still receive paper statement delivery for HSBC foreign currency accounts domiciled in the UK until further notice.

Find out more

To learn more, visit the ‘Account Information’ page in the HSBCnet User Guides portal.

If you have any questions, contact your local HSBC representative.