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Sending supporting documents for requests for information?

Last updated: 3 July 2024

From 13 July 2024, when responding to a request for information, you will be able to attach and send supporting documents directly in HSBCnet’s Message Centre.

This feature will be available in the following countries/territories:

  • Australia
  • Bahrain
  • Canada
  • Egypt
  • France
  • Hong Kong SAR
  • Japan
  • Kuwait
  • Macau SAR
  • Malaysia
  • Mexico
  • New Zealand
  • Qatar
  • Singapore
  • Sri Lanka
  • Thailand
  • Taiwan
  • UAE
  • UK
  • US
  • Vietnam

Here’s where you’ll be able to attach supporting documents:

attach supporting documents
(select image to enlarge)

Find out more

You can learn more by reviewing the ‘Responding to HSBC requests for information’ page in HSBCnet’s User Guides portal.

If you have any questions, please contact your local HSBCnet Support Centre.


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