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| Important updates and reminders | |||
| Coming soon: Purpose of Payment changes ❯ | |||
| In the coming months, we’re planning updates to help make it easier for you to identify and include Purpose of Payment details in cross-border Priority Payments. | |||
| Last updated: 1 May 2024 | Topic: Payments⼁ 2 min read | ||
| Global Wallet: upcoming change to receive like a local payments ❯ | |||
| From 10 June 2024, incoming payments to Global Wallet accounts must include the HSBC entity in front of the company name in the beneficiary name field. | |||
| New ⼁ 27 May 2024 | Topic: Payments⼁ 1 min read | ||
| Oman accounts: IBAN details for HSBC Oman accounts now available ❯ | |||
| You can now send and receive payments using IBAN details with HSBC Oman accounts | |||
| New ⼁ 27 May 2024 | Topic: Payments⼁ 2 min read | ||
| Thailand accounts: upcoming ISO 20022 changes for statements and reports ❯ | |||
| Starting in July 2024, we will be upgrading statements and reports for accounts in Thailand to provide you with the enhanced data that ISO 20022 offers. | |||
| Last updated: 1 May 2024 | Topic: Statements and reporting⼁ 4 min read | ||
| UAE accounts: cut-off time change effective 8 June 2024 ❯ | |||
| On 8 June 2024, we’re updating cut-off times for ACH and Wages Protection System (WPS) payments sent from HSBC accounts in the UAE. | |||
| New ⼁ 27 May 2024 | Topic: Payments⼁ 1 min read | ||
| Enhanced transaction narratives for UK Faster Payment bill payments ❯ | |||
| Starting in August 2024, additional narrative details will be available for UK Faster Payment bill payments to make it easier for you to reconcile your transactions. | |||
| New ⼁ 27 May 2024 | Topic: Payments⼁ 1 min read | ||
| Upcoming Eid holidays in the Middle East ❯ | |||
| With the upcoming Eid holidays in June, it’s important that you pay close attention to cut-off times for payments to or from the Middle East. | |||
| Updated ⼁ 27 May 2024 | Topic: General⼁ 1 min read | ||
| Recent and upcoming enhancements | |||
| We’ve updated your Trade experience on the HSBCnet Mobile app ❯ | |||
| The HSBCnet Mobile app has been updated with new Trade authorisation screens and the Trade Transaction Tracker is now available for HSBC Taiwan accounts. | |||
| New ⼁ 27 May 2024 | Topic: Trade solutions⼁ 1 min read | ||
| Introducing new markets and features for requests for information ❯ | |||
| In June 2024, requests for information will be made available to accounts in China, Mexico and Poland and enhanced to make it easier for you to send supporting documents. | |||
| New ⼁ 27 May 2024 | Topic: Payments⼁ 3 min read | ||
| UAE accounts: enhanced statement narratives and transaction codes ❯ | |||
| On 21 June, we are introducing new statement narratives for real-time payments debiting UAE accounts. | |||
| New ⼁ 27 May 2024 | Topic: Account Information⼁ 4 min read | ||
| Hints and tips | |||
| Stay safe when banking on the go ❯ | |||
| Last updated: 27 May 2024 | Topic: Online security⼁ 1 min read | ||
| System Administrators: reminder to review your HSBCnet users’ access levels ❯ | |||
| Last updated: 22 March 2023 | Topic: User management ⼁ 1 min read | ||
| Security information | |||
| Protecting your business from ransomware ❯ | |||
| Last updated: 16 May 2024 | Topic: Cyber security⼁ 1 min read | ||
| HSBCnet maintenance | |||
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The next scheduled HSBCnet maintenance starts on Saturday, 8 June 2024 at 14:00 GMT |
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| Last updated: 27 May 2024 | |||
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