UAE accounts: enhanced statement narratives and transaction codes
Last updated: 27 May 2024
Starting 21 June 2024, we are introducing new statement narratives on reversal transactions for real-time payments debiting and crediting HSBC UAE accounts held in United Arab Emirates Dirhams (AED) on HSBCnet and HSBC Connect.
What this means for you
The transaction narrative section in Account Information will include enhanced narratives and transaction codes for real-time payments. The transaction narratives will be available for Priority Payments and ACH payments.
Here’s an example of where you will see the new transaction narratives in Account Information:
(select image to enlarge)
If you use Enterprise Resource Planning (ERP) systems or automated account reconciliation programs for your electronic statements, you may be impacted. We recommend that you review these updates with your own IT specialists and, if necessary, make arrangements to update your systems by 21 June.
Find out more
If you require further assistance with the reconciliation of your bank statements, please contact your local Client Services Manager.