En français Türkçe Important upgrade information for Internet Explorer 6 users
Due to vulnerabilities present in Internet Explorer 6 (IE6), HSBCnet will end support for Internet Explorer 6 on 16 January 2015.
HSBCnet is committed to maintaining the highest security standards in our online banking services by continuously evaluating ways to enhance our system integrity. In order to ensure that you are receiving the highest levels of security, we strongly suggest that our customers currently using Internet Explorer 6 (IE6) upgrade as soon as possible, before 16 January 2015, to a newer version of Internet Explorer (IE8 or above), or another modern browser (see below) to ensure continued access to our online banking services.
How to upgrade your browser
Upgrading your version of Internet Explorer is quick, easy and free – simply download the latest version from the Microsoft site (http://www.microsoft.com)*.
Alternative modern browsers are also available to download from the following sites*.
- Google Chrome (http://www.google.com/chrome/)
- Firefox (https://www.mozilla.org/en-US/firefox/new/)
- Safari (http://support.apple.com/downloads#safari)
- Opera (http://www.opera.com/o/ie-simple)
What if I don’t upgrade my browser?
We strongly advise you to upgrade your browser to at least Internet Explorer 8 (IE8) to ensure continued access to our online banking services. Not upgrading your browser will result in restricted access to HSBC’s online banking services.
What if I am unable to upgrade my browser myself?
Some companies have IT restrictions in place which prevent users from downloading software. Others have legacy systems which require the use of IE6. In cases like these, you may be unable to upgrade your browser directly. Please present this information to your IT manager for further consideration.
Online resources
The HSBC Group has provided resources regarding online security, offering advice and detailed information, including how to protect yourself and your computer online.
- Ensuring your computer has the latest security updates, including your browser version.
- Protecting against viruses and spyware.
If you have any questions about upgrading to a newer version of Internet Explorer, please contact your local HSBCnet Support Centre.
Please do not reply to this e-mail.