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New look and feel coming to the HSBCnet payments service
Hello,
We’re improving and streamlining the process of making payments on HSBCnet, so it’s even easier.
What this means for you
Over the coming weeks, you’ll see a new look on certain payment screens and be able to:*
- Only see the payment fields relevant to you – as you complete payment details, the screen will update dynamically, making it easier and faster to complete your payment instructions.
- Know where you are in the payment process with a new progress bar. Plus, you can easily navigate between input, verification and confirmation screens.
- See real-time balance information – quickly access your account balances directly within the payment creation screen.**
- Get help in a single click – select the '?' icons next to each field to help you accurately enter information.
- Authorise multiple payments at once – make batch authorisations of Get Rate foreign exchange payments using the enhanced Authorisation Summary. Select all payments marked with a '$' or 'GR', and authorise all of them at once.***
Here are some examples of the new screens:
Priority Payment:
ACH Credit:
Eurozone-SEPA payment:
Note: these images are provided for demonstration purposes only. Your screens may look different based on your organisation’s requirements and the criteria that you select for a payment.
What’s next?
We’re committed to continually improving your HSBCnet experience. That means we’ll continue to enhance this area of the site to include more payment types, and we’ll offer you new features as soon as they’re available.
Find out more
For more information, review our FAQs.
For any additional queries, please contact your local HSBCnet Support Centre for assistance.
Sincerely,
Your HSBCnet team
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