Having trouble reading this e-mail? View the online version or view this newsletter after logging on to HSBCnet.
	Customers with accounts in Saudi Arabia: Payment Purpose code requirement for cross-border payments Customers with accounts in UAE: creating Wages Protection System (WPS) payments using ACH Credit payment screens/templatesReminder for customers with accounts in Mauritius: identity verification requirements  Enhanced statement quality for SEPA Credit Transfers within Account Information Security Tip: staying protected when banking on the go Information on HSBCnet service maintenance windows
	Customers with accounts in Saudi Arabia: Payment Purpose code requirement for cross-border payments Effective 29 August 2015, the inclusion of a Payment Purpose code will be mandatory for cross-border payments debiting Saudi Arabia accounts. Due to regulatory requirements introduced by the Saudi Arabian Monetary Agency (SAMA), the HSBCnet payment system will be upgraded to support the implementation of Payment Purpose codes in Saudi Arabia. As a result of this change, cross-border payment instructions submitted through HSBCnet (as well as Host to Host (HSBC Connect) / SWIFT FileAct channels) will be required to include a valid Payment Purpose code. Instructions submitted without a valid Payment Purpose code may be rejected.   For more information on how to incorporate Payment Purpose codes in your HSBCnet payments, please select the 'Read more' link below.. Read more
	Customers with accounts in UAE: creating Wages Protection System (WPS) payments using ACH Credit payment screens/templates Effective 17 May 2015, we have enhanced the ACH Credit screens for accounts in UAE to capture additional details for pension payments. The new screens are streamlined to make it easier for you to submit your payment instructions via HSBCnet. As part of this enhancement, several labels on the ‘Create new ACH Credit Payment’ screen have been updated. Please read on to learn more about how to incorporate these changes into your HSBCnet experience. Read more
	Reminder for customers with accounts in Mauritius: identity verification requirements To ensure on-going compliance with local regulations, as of 24 May 2015 HSBCnet System Administrators are now only able to grant new ‘transaction authorisation’ entitlements on Mauritian accounts after the new authoriser’s identification documents have been fully verified by HSBC Mauritius. Should you have any questions regarding the identification documentation requirements for HSBCnet authorisers, please contact your local HSBC representative, your HSBC Relationship Manager in Mauritius, or your Management Company in Mauritius (if applicable). Alternatively, you can send an e-mail to hsbcnetmar@hsbc.co.mu.
	Enhanced statement quality for SEPA Credit Transfers within Account Information We are enhancing the quality of statements for SEPA Credit Transfers on accounts in Belgium, France, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, and Spain. These changes will enrich HSBCnet Account Information services. Effective 13 September, statements for accounts in the affected countries will include an improved customer reference for SEPA Credit Transfers debit entries. For batches that contain a single payment instruction the usual Customer Reference of ‘KREF’ will be replaced with the actual Customer Reference, currently only visible in the Additional Narrative after the code word /KREF/. Action required As a result of these changes, your internal ERP systems or automated account reconciliation programs may be impacted. To ensure the on-going operation of your automated reconciliation processes, we recommend you review your internal systems and, if required, update them with the new settings. If you have any questions, please contact your local HSBCnet Support Centre or HSBC representative.
	Security Tip: staying protected when banking on the go HSBCnet and HSBCnet Mobile offer the convenience of conducting your banking at any time and from anywhere you have an internet connection. While HSBCnet uses multiple layers of protection to enhance your security, here are a few reminders for safeguarding your online banking activity whether you are accessing HSBCnet Mobile on the go, connecting to HSBCnet from your laptop via a new internet connection, or using a trusted stationary computer terminal. Do not store your user or profile details or credentials on your mobile device. Do not use an "open" Wi-Fi connection. Use Wi-Fi connections that are password protected with the WPA2 standard as a minimum. Alternatively, use the cell phone network instead of Wi-Fi for sensitive operations such as banking and turn off Wi-Fi and Bluetooth when they are not in use. When travelling, always use a trusted computer or mobile device whenever possible. Ensure your device is updated with the latest manufacturer software updates and avoid using a “jailbroken” or “rooted” device with any unauthorised modifications. Avoid sharing your mobile device with others. Enable the Password/PIN and auto lock features on your devices to prevent other people from using it if stolen. Never leave your laptop, mobile device, or computer unattended once you have signed on to HSBCnet. After completing your transactions, ensure to log off of HSBCnet, clear the cache, and close the browser.
	Information on HSBCnet service maintenance windows Below is a calendar of our planned maintenance windows for the next three months during which there will be a full HSBCnet maintenance period to accommodate maintenance work.* At times it is necessary to schedule non-regular maintenance windows to perform special types of maintenance. Notification of both planned and unplanned maintenance windows will also be posted to the HSBCnet Service Updates section. Full maintenance window begins Full maintenance window ends Saturday, 22 August 2015 at 15:00 GMT Sunday, 23 August 2015 at 02:00 GMT Saturday, 19 September 2015 at 14:00 GMT Sunday, 20 September 2015 at 05:00 GMT File Upload maintenance window begins File Upload maintenance window ends Saturday, 18 July 2015 at 19:00 GMT Sunday, 19 July 2015 at 01:00 GMT *Maintenance window dates, beginnings and ends may be subject to change (with notice) to accommodate maintenance requirements. Note: in the week prior to a service maintenance period, a Service Update banner confirming the maintenance window will be available post-logon in HSBCnet. Please review this information in advance of any planned maintenance period to confirm the date and time.
Please do not reply to this e-mail. The postal address for related inquiries is: HSBC Group Head Office HSBC - E-Channels London UK E14 5HQ This communication is provided by HSBC Bank plc on behalf of the member of the HSBC Group that has contracted with your organisation for the provision of HSBCnet services. You received this e-mail notification because you are a registered User of HSBCnet. Should you have any concerns regarding the validity of this message, please contact your local HSBCnet customer support. We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by e-mail or otherwise ask you to validate personal information, such as your Username, Password or account numbers. If you receive such a request, please call your local HSBCnet customer support. Links within our e-mails will only take you to information pages. If you wish to unsubscribe from receiving service information from HSBCnet, please click here. © Copyright. HSBC Bank plc 2015. All rights reserved. Privacy & Data Protection Statement | Terms & Conditions