UK accounts: changes to Current/Prior Day electronic statements on 7 December 2019

Last updated: 8 October 2019

As previously communicated in HSBCnet News, we announced that we’re upgrading our systems to offer you enhanced information for your UK Current Day and Prior Day statement entries for both GBP and foreign currency accounts.

The changes are being rescheduled to 7 December 2019. This will provide you more time to make the necessary adjustments to your systems.

Here’s what will be changing:

The updated statement entries will provide you with more detailed information to assist you in reconciling your transactions.

If you use ERP systems or automated account reconciliation programs for your electronic statements, you may be impacted. To ensure the on-going operation of your automated reconciliation processes, we recommend that you review your internal systems and, if required, update them.

This change affects HSBCnet Account Information, exports to Excel files, Standard Reports available through the Reports and Files Download, and Custom Reports created in Report Writer.

What’s changing?

The tables on the following pages outline changes to Customer references, and/or Bank References, and to SWIFT transaction type codes. If SWIFT is optionally selected as the Transaction Type for display in the statement through Customise View in Account Information.

Review detailed information about updated statement narratives.

Find out more

If you have any questions about the upcoming statement changes in the UK, please contact your local HSBCnet Support Centre.