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Improving your online banking experience

Hello,

With a brand new look, we’re giving our screens a major re-build from the ground up. The fresh, modern design means that everything will be clearer and easier to use.

We’ve also introduced:

  • simpler menus
  • fewer clicks to make payments
  • faster navigation
  • streamlined process to create new users so System Administrators can do it in one session*
  • intuitive trade application forms**

Learn more about the updated payments screens >

We know it’s a lot of change, but behind these new-look screens are the same features and security protections you’ve come to expect from HSBCnet.

We’ll be introducing further improvements over the course of the year.

Tell us what you think

We think these changes will make a big difference, but we’d like to know what you think.  To let us know what you like, as well as anything you would like to see improved, complete our survey, which you’ll find after you log on to HSBCnet.

Are you using Internet Explorer 9 or older?

If you’re currently using Internet Explorer 9 or older to access HSBCnet, you’ll need to upgrade to Internet Explorer 10 or above as soon as possible. Upgrading your browser means that you’ll be ready to access the latest features and new services, which have been designed to work with the latest browsers.

If you have any questions, please get in touch with your local HSBCnet Support Centre.

Sincerely,

Your HSBCnet team

     
       
 
 

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