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Customers with accounts in Singapore: upcoming enhancements to the GIRO (ACH) payment service
Dear HSBCnet User,
Due to an industry-wide initiative supported by The Monetary Authority of Singapore (MAS) and The Association of Banks in Singapore (ABS), the interbank payment infrastructure for GIRO payments will be upgraded in the first quarter of 2015. HSBC will be enhancing its GIRO (ACH) services along with this industry wide initiative.
As a result of the GIRO service upgrade, when making domestic SGD ACH payments from accounts in Singapore on screen in HSBCnet you will be required to input a SWIFT bank code and a Payment Purpose code. Customers using File Upload service will not be required to include these codes as a result of this upgrade.
SWIFT Bank Identifier Code (BIC)
Once the GIRO upgrade is completed, you will be required to enter the SWIFT Bank Identification Code (BIC) for the beneficiary financial institution in all domestic SGD ACH payment instructions created on HSBCnet.When creating a payment instruction in HSBCnet, input the SWIFT/BIC in the “Beneficiary details” section. To ensure accuracy when entering the code in HSBCnet, select the 'Find code' button next to the “SWIFT/BIC address” field to locate the appropriate SWIFT/BIC from a master list.
The introduction of SWIFT/BIC replaces the need to input bank and branch codes. After the upgrade, you will be asked to input the SWIFT/BIC and account number. For ACH payments to select banks, you will also need to include the Branch code as a prefix to the account number. Details of the revised beneficiary account number format are outlined below:
Current
Post Upgrade
Bank Name
Bank Code
Branch Code
Account Number
SWIFT/BIC
Account Number
HSBC
7232
146
123456789
HSBCSGSGXXX
146123456789
OCBC
7339
550
1234567
OCBCSGSGXXX
5501234567
123456789
550123456789
SBI
7791
277
12345678901
SBINSGSGXXX
27712345678901
All other banks
After the upgrade, you do not need to include the Bank code and Branch code. Instead, you will need to include the SWIFT/BIC and the account number only.
Important note: following the upgrade, payments made via HSBCnet that do not include the revised beneficiary account number format may be rejected by the beneficiary bank.
For additional information regarding the input of the beneficiary account number, and a list of financial institutions and their associated SWIFT/BIC, please review the information provided in the link below.
View detailed SWIFT/BIC and Beneficiary account number information
Payment Purpose code
The inclusion of a code referencing the purpose of payment to the beneficiary account will be required for all domestic SGD ACH payments from accounts in Singapore.After the GIRO upgrade, you will be unable to submit ACH payment instructions via HSBCnet without inputting a valid Purpose of payment code.
The mandatory “Purpose of payment” field will be accessible in the “Beneficiary details” section of payment instruction screens. Input the Payment Purpose code in this field, or select the “Find code” button to look up the code from a master list.
Please note: Any existing domestic SGD ACH on screen payment templates in HSBCnet can be amended to include the Payment Purpose code after the GIRO upgrade.In addition, the following enhancements will also be introduced on HSBCnet after the GIRO upgrade:
Customer reference field - Beneficiary Reference (Second Party Reference) for the ACH transaction will be sent to the beneficiary’s bank and can be used for reconciliation with your beneficiary.
Your existing ACH reports will be demised and the following reports will be introduced:
Pre-defined Reports
Report Name
Description
ACH Credit
ACH Debit
EOB – End of Batch
Upfront Rejects (pre-processing) for an ACH Batch
FPAR03P
FPAR06P
EOD – End of Day Summary
Summary of transactions for the day
FPAR01P
FPAR05P
EOD – End of Day
Detailed report or all ACH transactions processed and rejected/returned during the day
FPAR02P
FPAR07P
Enhanced bank statements to provide more structured narratives and new transaction codes to identify reversals/returned transactions.
Updated Transaction Processing:
- Your accounts will be debited during the day instead of end day for Outward ACH transactions.
- For Direct Debit (DD), the collection amount credited into your account will be the net amount (total amount less the collection charges).
- The ACH daily cut-off time and clearing turnaround time remain unchanged.
- Please note: at this time there will be no change to existing fees and charges as a result of this upgrade
Please note: information in your bank statements could change due to this enhancement and as a result your ERP systems or automated account reconciliation programs may be impacted. If you download statements from HSBCnet for software (ERP) integration, you may contact your usual HSBC PCM expert for assistance with change requirements.
If you have further queries regarding the GIRO upgrade, please email us at hsbcnetcentresg@hsbc.com.sg or contact your local HSBCnet Support Centre.
Sincerely,
Your HSBCnet TeamPlease do not reply to this e-mail.
The postal address for related inquiries is:
HSBC - E-Channels
8 Canada Square
London UK E14 5HQ
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