System Administrators: create and manage user groups beginning 13 June 2021

Last updated: 31 May 2021

On 13 June 2021, we’re introducing the ‘Create and manage user group’ feature that will allow you to set up and maintain groups of users within an HSBCnet profile. This will make it easier for you to view and manage multiple users’ permissions in HSBCnet.

What this means for you

Beginning 13 June, if the organisation whose HSBCnet profile you’re linked to has 10 or more users, system administrators will have access to the new ‘Create and manage user groups’ feature in the User management service.

The ‘Create and manage user groups’ feature allows you to:

  • Create and define user groups; and
  • Filter by user groups when using the ‘Modify multi-user access levels by account’ feature so system administrators can quickly set up permissions for multiple users.

Note: adding or removing users from a user group will not change their user permissions.

Find out more

If you have any questions, please contact your HSBCnet Support Centre.