Information on HSBCnet service maintenance windows
Last updated: 11 January 2019
Below is a calendar of our planned maintenance windows for the next three months during which there will be a full HSBCnet maintenance period to accommodate maintenance work.*
At times it is necessary to schedule non-regular maintenance windows to perform special types of maintenance. Notification of both planned and unplanned maintenance windows will also be posted to the HSBCnet Service Updates section.
Full maintenance window begins |
Full maintenance window ends |
|---|---|
Saturday, 12 January 2019 at 23:00 GMT |
Sunday, 13 January 2019 at 04:00 GMT |
Saturday, 19 January 2019 at 18:00 GMT |
Sunday, 20 January 2019 at 04:00 GMT |
Saturday, 16 February 2019 at 18:00 GMT |
Sunday, 17 February 2019 at 04:00 GMT |
Saturday, 9 March 2019 at 15:00 GMT |
Sunday, 10 March 2019 at 04:00 GMT |
*Maintenance window dates, beginnings and ends may be subject to change (with notice) to accommodate maintenance requirements.
The schedule for upcoming HSBCnet maintenance is also available via the links below:
English | En français | En Español | 繁體中文 | 简体中文 | Bahasa Indonesia
Note: in the week prior to a service maintenance period, a Service Update banner confirming the maintenance window will be available post-logon in HSBCnet. Please review this information in advance of any planned maintenance period to confirm the date and time.
Faster Payment System in Hong Kong: upcoming service maintenance
The Hong Kong Faster Payment System (FPS) will be unavailable on 27 January 2019 from 2:45 am - 6:45 am Hong Kong Time (HKT) due to local system maintenance. During this period, FPS payments and the Alias Management service will not be available in HSBCnet.
The postal address for related inquiries is:
HSBC Group Head Office
HSBC - GLCM Digital
London UK E14 5HQ
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