For customers with accounts in Turkey: account number format changing to IBAN

Last updated: 27 September 2017

Effective 2 December 2017, the account number format for HSBC Turkey accounts on HSBCnet will change to the International Bank Account Number (IBAN) format. This change will facilitate streamlined reconciliation and will be reflected in the Account Information service as well as all payment screens.

Current HSBCnet format	IBAN format (from 2 December 2017)
00120003456EUR	TR7630056000240012000345625

Action required before 2 December 2017

You will be required to authorise or reject any pending transactions from your HSBC accounts in Turkey prior to 1 December at 16:00 (Turkey local time). Payments that are in 'Pending authorisation' status on 2 December will be rejected by the bank.

Forward-dated payments scheduled for 2 December or later will need to be cancelled and recreated after 4 December.

Customers downloading statements from HSBCnet

Information in your bank statements will change as part of this update, and as a result your ERP systems or automated account reconciliation programs may be impacted. If you download statements from HSBCnet for your ERP integration software, please review the following to make sure that the ongoing operation of your automated reconciliation process for accounts in Turkey will continue to operate successfully after 2 December:

Check that your ERP system supports IBAN format.
On 2 December, update your ERP system setup, if needed.

Customers submitting payments via File Upload service

From 2 December, you will need to input the new IBAN format in your Turkish payment files that are uploaded with Pre-Authorised, Instruction Level and File Level Summary/Detail authorisation levels.

Do I need to update User entitlements, account signature limits, customised reports, payment templates or the Automated File Delivery service on HSBCnet?

No, all HSBCnet services will be updated as part of this change and require no further action by you.

Find out more

For questions regarding the upcoming IBAN change for accounts in Turkey, please contact your local HSBC Client Services representative.