HSBCnet Mobile launches Inter-account Transfer and Bill Payment creation capability

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HSBCnet Mobile launches Inter-account Transfer and Bill Payment creation capability

Dear HSBCnet User,

Over the weekend of 14/15 June, the HSBCnet Mobile platform was enhanced to support the creation of Inter-account Transfers and Bill Payments*. The streamlined payment creation process on HSBCnet Mobile has been designed to operate in the same way as the main HSBCnet site.

The “Create Payments” icon on the HSBCnet Mobile home screen presents Users with the following options for payment creation:

Priority Payment;

Inter-account Transfer;

Bill Payments.

Beneficiaries for Priority Payments and Bill Payments must have been previously accepted as known and trusted beneficiaries on the main HSBCnet site prior to being available for use on the mobile platform (payments to new beneficiaries will not be possible).

Any related limits and entitlements are the same as when using the main HSBCnet site.

Standing Instructions and Sole-Transaction Control payment creation functions are also supported on HSBCnet Mobile.

Please note: HSBCnet Mobile Priority Payment and Inter-Account Transfer creation is only available to Users assigned a DP270 security device.

For more information on how to create payments using HSBCnet Mobile, please visit the HSBCnet Help Centre post logon to review the updated HSBCnet Mobile User Guide.

If you have never used HSBCnet Mobile before – it’s easy to get started. Simply enter www.hsbcnet.com/mobile into your smartphone’s web browser** and use your logon credentials to gain instant access to:

View account balances and statements;

Create Priority Payments, Inter-Account Transfers and Bill Payments¹ to existing beneficiaries;

Authorise Priority Payments, Payments in the Eurozone, Inter-Account Transfers, ACH Credits/Debits and Bill Payments¹;

Receive notification of payments ready for authorisation via My Alerts;

Authorise cross-border payments and book foreign exchange rates with Get Rate¹.

For additional guidance, view our HSBCnet Mobile Training video or speak to your HSBCnet representative.

Sincerely,

Your HSBCnet team

* Inter-account Transfer creation functionality will be available to customers and accounts in the following countries: Australia, Belgium, Brunei, Greece, Luxembourg, Malta, Netherlands, South Africa, Switzerland, USA, Singapore, UAE, Vietnam, Saudi Arabia, Brazil, Thailand, Bahrain, Kuwait, Oman, Mexico, and Bermuda.

Bill Payment creation functionality will be available to customers and accounts in the following countries: Australia, Luxembourg, Malta, USA, Singapore, UAE, Vietnam, Saudi Arabia, Brazil, Bahrain, Oman, Mexico, and Bermuda.

** Currently, HSBCnet Mobile only supports the following mobile phones:

iPhones with iOS 5 to iOS 7

BlackBerry phones with OS 6.0 to OS10.0

Android phones with Android 2.3 to 4.3

Windows Mobile Phone with OS 8

¹In those countries that currently support this specific service.

Please do not reply to this e-mail.

Our postal address:
HSBC Group Head Office
8 Canada Square
London UK E14 5HQ

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© Copyright. HSBC Bank plc 2014. All rights reserved.

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Having trouble reading this e-mail? View the online version.


	HSBCnet Mobile launches Inter-account Transfer and Bill Payment creation capability Dear HSBCnet User, Over the weekend of 14/15 June, the HSBCnet Mobile platform was enhanced to support the creation of Inter-account Transfers and Bill Payments. The streamlined payment creation process on HSBCnet Mobile has been designed to operate in the same way as the main HSBCnet site. The “Create Payments” icon on the HSBCnet Mobile home screen presents Users with the following options for payment creation: Priority Payment; Inter-account Transfer; Bill Payments. Beneficiaries for Priority Payments and Bill Payments must have been previously accepted as known and trusted beneficiaries* on the main HSBCnet site prior to being available for use on the mobile platform (payments to new beneficiaries will not be possible). Any related limits and entitlements are the same as when using the main HSBCnet site. Standing Instructions and Sole-Transaction Control payment creation functions are also supported on HSBCnet Mobile. Please note: HSBCnet Mobile Priority Payment and Inter-Account Transfer creation is only available to Users assigned a DP270 security device. For more information on how to create payments using HSBCnet Mobile, please visit the HSBCnet Help Centre post logon to review the updated HSBCnet Mobile User Guide. If you have never used HSBCnet Mobile before – it’s easy to get started. Simply enter www.hsbcnet.com/mobile into your smartphone’s web browser** and use your logon credentials to gain instant access to: View account balances and statements; Create Priority Payments, Inter-Account Transfers and Bill Payments¹ to existing beneficiaries; Authorise Priority Payments, Payments in the Eurozone, Inter-Account Transfers, ACH Credits/Debits and Bill Payments¹; Receive notification of payments ready for authorisation via My Alerts; Authorise cross-border payments and book foreign exchange rates with Get Rate¹. For additional guidance, view our HSBCnet Mobile Training video or speak to your HSBCnet representative. Sincerely, Your HSBCnet team * Inter-account Transfer creation functionality will be available to customers and accounts in the following countries: Australia, Belgium, Brunei, Greece, Luxembourg, Malta, Netherlands, South Africa, Switzerland, USA, Singapore, UAE, Vietnam, Saudi Arabia, Brazil, Thailand, Bahrain, Kuwait, Oman, Mexico, and Bermuda. Bill Payment creation functionality will be available to customers and accounts in the following countries: Australia, Luxembourg, Malta, USA, Singapore, UAE, Vietnam, Saudi Arabia, Brazil, Bahrain, Oman, Mexico, and Bermuda. ** Currently, HSBCnet Mobile only supports the following mobile phones: iPhones with iOS 5 to iOS 7 BlackBerry phones with OS 6.0 to OS10.0 Android phones with Android 2.3 to 4.3 Windows Mobile Phone with OS 8 ¹In those countries that currently support this specific service.


Please do not reply to this e-mail. Our postal address: HSBC Group Head Office 8 Canada Square London UK E14 5HQ You received this e-mail notification because you are a registered User of HSBCnet. Should you have any concerns regarding the validity of this message, please contact your local HSBCnet customer support. We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by e-mail or otherwise ask you to validate personal information, such as your Username, Password or account numbers. If you receive such a request, please call your local HSBCnet customer support. Links within our e-mails will only take you to information pages. If you wish to unsubscribe from receiving service information from HSBCnet, please click here. © Copyright. HSBC Bank plc 2014. All rights reserved. Privacy & Data Protection Statement \| Terms & Conditions