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Maximise your online security in minutes Updated Bank Identification Code for Abu Dhabi Islamic Bank-Egypt 1HSBCnet User Tip: Minimise errors by using "Search" to identify Beneficiary bank details 1Information on HSBCnet service interruptions

     
         
 

Maximise your security with advanced SecureAnywhere online protection from Webroot: a complimentary PC download exclusively for HSBCnet Users

As part of our commitment to your online security, we have teamed up with Webroot to offer you award-winning protection against viruses and online threats specifically designed to steal your personal and online banking information. Webroot SecureAnywhere security software package is being provided at no charge, exclusively to HSBCnet online banking customers for use on your PC.

Read on for more information on activating your exclusive offer.

Read more

     
         
         
 

Updated Bank Identification Code for Abu Dhabi Islamic Bank-Egypt (formerly National Bank for Development)

Please note, the Bank Identification Code (BIC) for Abu Dhabi Islamic Bank-Egypt (formerly known as National Bank for Development) has been updated since its name change in April 2013.

The new BIC (SWIFT code plus three-character Branch ID) is available in HSBCnet and corresponds with the new (current) bank name Abu Dhabi Islamic Bank-Egypt.

To ensure accuracy when entering the code, select 'Search' to locate it from the master list. You may also key in the code as shown in the image below.


(click image to enlarge)

     
         
         
 

HSBCnet User Tip: Minimise errors by using "Search" to identify Beneficiary bank details

When creating a payment please use the “Search” facility to locate and populate the “bank name” and “bank address” fields under the Beneficiary bank details section. Using the “Search” facility to automatically populate the required fields ensures that only valid information, recognisable by HSBCnet systems (e.g. BIC code) is retrieved and entered. Manual entries (typing in the beneficiary bank name and address using free text) can often trigger processing errors in the backend causing delays or making it necessary to repair the instruction.

How to use the “Search” facility:

1.)


(click image to enlarge)

2.)


(click image to enlarge)

3.)


(click image to enlarge)

     
         
         
 

Information on HSBCnet service interruptions

Below is a calendar of our planned maintenance windows for the next three months during which there will either be a full HSBCnet maintenance period or File Upload capability only maintenance period to accommodate maintenance work.*

At times it is necessary to schedule non-regular maintenance windows to perform special types of maintenance. Notification of both planned and unplanned maintenance periods will also be posted to the HSBCnet Important Information section.

Full maintenance window begins
Full maintenance window ends
Saturday, 26 October 2013 at 16:00 BST
Sunday, 27 October 2013 at 03:00 GMT
Saturday, 7 December 2013 at 14:00 GMT
Sunday, 8 December 2013 at 04:00 GMT
File upload maintenance window begins
File upload maintenance window ends
Saturday, 19 October 2013 at 20:00 BST
Sunday, 20 October 2013 at 02:00 BST
Saturday, 23 November 2013 at 20:00 GMT
Sunday, 24 November 2013 at 02:00 GMT
Saturday, 14 December 2013 at 20:00 GMT
Sunday, 15 December 2013 at 02:00 GMT

*Maintenance window dates, beginnings and ends may be subject to change (with notice) to accommodate maintenance requirements.

     
         
         
 
 

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