Information on HSBCnet service maintenance windows

Last updated: 8 October 2020

calendar_iconBelow is a calendar of our planned maintenance windows for the next three months during which there will be a full HSBCnet maintenance period to accommodate maintenance work.*

At times, it is necessary to schedule non-regular maintenance windows to perform special types of maintenance. We will provide notification of both planned and unplanned maintenance windows in the HSBCnet News (Service Updates) section of the HSBCnet home page.

Full maintenance window begins
Full maintenance window ends
Saturday, 17 October 2020 at 17:00 GMT
Sunday, 18 October 2020 at 03:00 GMT
Saturday, 21 November 2020 at 18:00 GMT
Sunday, 22 November 2020 at 04:00 GMT
Saturday, 5 December 2020 at 15:00 GMT
Sunday, 6 December 2020 at 04:00 GMT
Faster Payment System in Hong Kong:
upcoming system maintenance in October

The Hong Kong Faster Payment System (FPS) will be unavailable on the following dates for maintenance:

  • 11 October 2020 from 02:30 to 06:30 HKT
  • 18 October 2020 from 02:30 to 06:30 HKT
  • 25 October 2020 from 02:30 to 06:30 HKT

During this period, FPS payments and Alias Management services will not be available in HSBCnet.

*Maintenance window dates, beginnings and ends may be subject to change (with notice) to accommodate maintenance requirements.

The schedule for upcoming HSBCnet maintenance is also available via the links below:

English | Deutsche | En français | En español | 繁體中文 | 简体中文 | Bahasa Indonesia

Note: in the week prior to a service maintenance period, a notification confirming the maintenance window will be available post-logon in HSBCnet. Please review this information in advance of any planned maintenance period to confirm the date and time.