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US accounts: Mobile Remote Deposit Capture coming soon

Last updated: 4 May 2020

In the coming weeks, we’re introducing the Mobile Remote Deposit Capture (mRDC) service that allows you to deposit checks using the HSBCnet Mobile app.*

What is Mobile Remote Deposit Capture?

Mobile Report Deposit Capture (mRDC) is the latest HSBCnet Mobile enhancement which allows you to take a picture of your checks and deposit them into your HSBC US accounts.** To deposit checks (including bank drafts and domestic money orders) using mRDC, checks must be in US Dollars and drawn on a US financial institution to be eligible.

Deposited check images will be available via HSBCnet Mobile and on HSBCnet.com for up to 90 days from the deposit date. Check images will continue to be available on the desktop version of HSBCnet.

How to access mRDC:

You can access the mRDC service from the ‘More’ menu in HSBCnet Mobile by selecting ‘Deposit Checks’.

Before using mRDC, you’ll need the following:

• A supported Android device or iPhone − review the list of supported devices >
• The latest version of HSBCnet Mobile downloaded from the Google Play™ or the Apple App Store.
• Location settings need to be enabled to deposit checks using HSBCnet Mobile. The mRDC service is only available when you’re physically located in the US.
• To use mRDC, your HSBCnet System Administrator will need to update your user permissions to give you access to the ‘Mobile Remote Deposit Capture’ service. This can be done using HSBCnet’s ‘User Management’ service.

At HSBC, our top priority is the safety of our clients and colleagues. HSBCnet’s Mobile Remote Deposit Capture (mRDC) service allows you to deposit checks to your HSBC accounts in the US without visiting a branch.

Learn more about HSBCnet Mobile >

If you have any questions, please contact your local HSBCnet Support Centre.

 

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