Information on HSBCnet service maintenance windows

Last updated: 4 August 2020

calendar_iconBelow is a calendar of our planned maintenance windows for the next three months during which there will be a full HSBCnet maintenance period to accommodate maintenance work.*

At times, it is necessary to schedule non-regular maintenance windows to perform special types of maintenance. We will provide notification of both planned and unplanned maintenance windows in the HSBCnet News (Service Updates) section of the HSBCnet home page.

Full maintenance window begins
Full maintenance window ends
Saturday, 15 August 2020 at 17:00 GMT
Sunday, 16 August 2020 at 02:00 GMT
Saturday, 12 September 2020 at 14:00 GMT
Sunday, 13 September 2020 at 03:00 GMT
Saturday, 17 October 2020 at 17:00 GMT
Sunday, 18 October 2020 at 03:00 GMT
Faster Payment System in Hong Kong:
upcoming system maintenance on 9 August 2020

The Hong Kong Faster Payment System (FPS) will be unavailable from 02:00 to 09:00 Hong Kong Time (HKT) on 9 August 2020 for maintenance.

During this period, FPS payments and Alias Management services will not be available in HSBCnet.

*Maintenance window dates, beginnings and ends may be subject to change (with notice) to accommodate maintenance requirements.

The schedule for upcoming HSBCnet maintenance is also available via the links below:

English | Deutsche | En français | En español | 繁體中文 | 简体中文 | Bahasa Indonesia

Note: in the week prior to a service maintenance period, a notification confirming the maintenance window will be available post-logon in HSBCnet. Please review this information in advance of any planned maintenance period to confirm the date and time.