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Canada accounts: Mobile Cheque Deposit coming soon

Last updated: 7 April 2020

In the coming weeks, we’re introducing a new feature that allows you to deposit your cheques directly to your HSBC accounts using the HSBCnet Mobile app. Mobile Cheque Deposit will be available from the ‘More’ menu when using HSBCnet Mobile.

What is Mobile Cheque Deposit?

With Mobile Cheque Deposit, you can deposit CAD and USD cheques to your HSBC Bank Canada accounts using HSBCnet Mobile. To qualify for mobile deposit, cheques (including bank drafts and money orders) must be drawn from a Canadian or US financial institution.

You can view digital copies of your cheques using HSBCnet Mobile for up to 90 days from the date of deposit.

How to access Mobile Cheque Deposit

To begin using the mobile cheque deposit service, you’ll need access to:

• A supported Android device or iPhone – the list of supported devices can be found at https://www.hsbcnet.com/learningcentre/hsbcnet-mobile
• The latest version of the HSBCnet Mobile app downloaded from the Google Play™ or the Apple App store
• Your HSBCnet Security Device

From the ‘More’ menu in the HSBCnet Mobile app, select ‘Deposit cheques’ to begin using the service.

Your HSBCnet System Administrator will need to update your user permissions to give access to the mobile ‘Remote deposit capture’ service. This can be done using HSBCnet’s ‘User management’ service.

Note: you’ll need to have location settings enabled to deposit cheques using HSBCnet Mobile.

Find out more

You can find more information about how to use the Mobile Cheque Deposit service by viewing the ‘How do I deposit a cheque using Mobile Remote Deposit Capture?’ quick guide in the HSBCnet Help Centre.

To learn more about HSBCnet Mobile, visit https://www.hsbcnet.com/learningcentre/hsbcnet-mobile

If you have any questions, please contact your local HSBCnet Support Centre.

 

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