Information on HSBCnet service maintenance windows

Last updated: 12 October 2019

calendar_icon Below is a calendar of our planned maintenance windows for the next three months during which there will be a full HSBCnet maintenance period to accommodate maintenance work.*

At times, it is necessary to schedule non-regular maintenance windows to perform special types of maintenance. We will provide notification of both planned and unplanned maintenance windows in the HSBCnet News (Service Updates) section of the HSBCnet home page.

Full maintenance window begins	Full maintenance window ends
Saturday, 19 October 2019 at 17:00 GMT cancelled	Sunday, 20 October 2019 at 03:00 GMT cancelled
Saturday, 16 November 2019 at 18:00 GMT	Sunday, 17 November 2019 at 04:00 GMT
Saturday, 7 December 2019 at 15:00 GMT	Sunday, 8 December 2019 at 04:00 GMT

Faster Payment System in Hong Kong: upcoming maintenance on 20 and 27 October 2019

The Hong Kong Faster Payment System (FPS) will be unavailable from 2:00 am to 7:30 am Hong Kong Time (HKT) on 20 and 27 October 2019 for maintenance. During this period, FPS payments and Alias Management services will not be available on HSBCnet.

*Maintenance window dates, beginnings and ends may be subject to change (with notice) to accommodate maintenance requirements.

The schedule for upcoming HSBCnet maintenance is also available via the links below:

Note: in the week prior to a service maintenance period, a notification confirming the maintenance window will be available post-logon in HSBCnet. Please review this information in advance of any planned maintenance period to confirm the date and time.