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India accounts: new Account Information features will be introduced on 14 October 2019

Last updated: 8 October 2019

As previously announced, we’re introducing new features in the Account Information service to provide updated account balances for real-time payments that are received after local payment cut-off times.

The below changes, originally scheduled for 26 September, will now be introduced in India on 14 October 2019.

What's changing in Account Information for India accounts:

  1. New 'Next day available balance' field:
    In Account Information’s detail page, the new “Next day available balance” field will be displayed after close of business in India. This field will show your account’s available balance, including any real-time payments received after the end of the local business day.

    Next Day Available Balance field
    (select image to enlarge)

  1. New 'Future Transactions' filter:
    The new ‘Future Transactions’ filter allows you to view transactions received after the local payment cut-off time. Real-time payments received after the end of the business day will show the next day’s posting date.

    Note: this filter is also only applicable outside of local business hours. If you use the filter during India banking hours, no records will be shown.

    Future Transactions Filter
    (select image to enlarge)

Find out more

If you have any questions about the new Account Information features for India accounts, please contact your local HSBCnet Support Centre.

 

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