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Customers with accounts in Mexico: important update for payments submitted via File Upload

Last updated: 3 May 2017

As previously communicated in 2016, payments submitted via File Upload from debit accounts in Mexico can only be issued to recipients that are registered beneficiaries on HSBCnet. This is a regulatory requirement indicated in the General Decree applicable to Credit Institutions as stated by Comisión Nacional Bancaria y de Valores (CNBV).

Effective 12 June 2017, payment files that include non-registered beneficiaries will be rejected. To make sure your payments are processed successfully from 12 June, please review the following information and register your beneficiaries as soon as possible. If you have already registered your beneficiaries by uploading Payment Beneficiary files, please disregard this notice.

Action required before 12 June:
You’re required to register a beneficiary one successful time in order to continue uploading payment files successfully after 12 June. You can confirm a beneficiary’s registration status in the Payment Beneficiary Upload Report, available via HSBCnet’s Reports and Files Download service. You can begin the process of registering your beneficiaries by uploading Payment Beneficiary files today.

Beneficiary registration is required for the following file/payment types:

Type of payments
Authorisation Level
Format type
Priority Payments

• HSBC Third Party
• Interbank (SPEI)
• International Transfer
• File Level Summary
• File Level Details
• Instruction Level (ILA)
• MX Local Formats (TXT, CSV)
• XML (Version2 & Version 3)
• Swift (MT103)
• Paymul
ACH Credits

• HSBC Online Payroll
• Payroll
• Core Payment
• File Level Summary
• File Level Details
•Instruction Level (ILA)
• MX Local Formats (TXT, CSV)
• XML (Version 2 & Version 3)
• Paymul

Registering payment beneficiaries
To create a registered beneficiary, you must upload a Payment Beneficiary file at least 30 minutes prior to uploading a payment file. It will take up to 30 minutes to register your beneficiary. From 12 June, if you attempt to send a payment to a beneficiary that hasn’t been successfully registered, the payment file will be rejected. Please make sure that you register beneficiaries based on the type of payment (ie. ACH Credits/Priority Payments) in the file. 

Once a Payment Beneficiary file has been uploaded to HSBCnet, the Payment Beneficiary Upload Report will be generated in the Reports and Files Download service. This report provides information on the status of your Payment Beneficiary files, such as any beneficiaries that have been rejected.

For instructions on how to create Payment Beneficiary files, please select the ‘Help’ link in top right corner of the File Upload service to review the Beneficiary Registration Implementation Guidelines - Mexico guide.


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Entitlements required for users uploading Payment Beneficiary files
System Administrators are required to grant entitlements to all users who will be uploading Payment Beneficiary files. Effective immediately, the entitlement can be granted via the File Upload entitlement screen by selecting the Payment Beneficiary checkbox in the “Pre-auth level” column.


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Users who upload Payment beneficiary files also need to be entitled to the Payment Beneficiary Upload Report, which will be available in the Report and File download entitlement screen.


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For additional information regarding registering beneficiaries, please contact your local HSBCnet Support Centre.

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