Customers with accounts in the United Kingdom: gain more control of your foreign exchange Internet Trade Services (ITS) transactions with Get Rate

Last updated: 3 May 2017

As previously announced in November 2016, Get Rate is automatically available for Internet Trade Services (ITS) transactions for your accounts in the United Kingdom. Get Rate’s easy-to-use feature offers greater control over your cross-currency transactions, allowing you to view and instantly confirm foreign exchange (FX) rates.

Key benefits:

Preview FX rates at any time with ‘Preview Exchange Rate’
Save time - confirm the FX rate at the same time as authorising the transaction.
Get Rate offers a real-time FX price - view the rate before accepting.
Improve your reconciliation accuracy and straight through processing.

How it works
Get Rate is simple to use and appears automatically for eligible transactions at the final stage of authorisation. It provides you with a real-time quote for the debit/credit/loan amounts and the exchange rate.

Select here to learn how Get Rate works for ITS transactions >

Important note about authorisation:
Get Rate eligible transactions cannot be processed in bulk using a single authorisation (eg. Select all > `Authorise selected`).

Authorise each transaction individually by selecting the link under the ‘Date created’ column in the Trade Authorisation service. This will allow you to review and accept the rate for each selected transaction prior to authorisation.

To learn how to use this service, the following guide in the HSBCnet Help Centre:

How do I use Get Rate when authorising a trade transaction on Internet Trade Services (ITS)?

For further assistance, please contact your HSBC representative or local HSBCnet Support Centre.