Payment Tip: regularly check for payments that require authorisation

Last updated: 6 March 2017

To aid in the timely processing of payment instructions, it is a good practice to regularly check for any outstanding payment approvals. Using the “Authorisation Summary” service, you can view any payment instructions that are pending approval/authorisation.

Authorisers can use the Authorisation Summary service to view payment details and then choose to either authorise, return for repair or cancel instructions. Once it is determined which payments require action, you can perform the same action on all instructions or manage each instruction individually. To authorise more than one payment at a time, you can either “Select all” or choose several instructions by selecting the individual check boxes and then proceed with the desired action.

Payment records of rejected, cancelled or processed status are retained on HSBCnet for 35 days.

Authorisers must be:

Entitled authorisers for accounts from which the payments are made;
Set up with a sufficient daily authorisation limit; and
Assigned to a particular signature group. The account group is an account management feature giving electronic signature authority to authorised groups.

Additional information is available via the ‘Help’ link within the Payments and Authorisation Summary services.