Customers with accounts in Mexico: enhanced eStatements service
Last updated: 6 February 2017
From 26 February 2017, eStatements for Mexican accounts will be moving from HSBCnet’s Reports and Files Download service to the Account Information service*. The eStatements service is available for Current, Credit Card and Time Deposit accounts domiciled in Mexico.
Features of HSBCnet’s eStatement service:
- Monthly statements available on the first day of the following month;
- Download in PDF and XML formats;
- Historical statements are available for up to 12 months.
How to access your eStatements:
1. Open the Account Information service and select the desired Mexican account from your list of accounts.
2. Navigate to the ‘eStatements’ tab (shown below) to view a list of your available statements.
3. Select your preferred file format to begin the download.
(Select image to enlarge)
To learn more about the new eStatements feature on HSBCnet, please review the How to use the eStatements tab within the Account Information service guide available by selecting the Help link in Account Information.
*Effective 26 February, eStatements will no longer be available in the Reports and Files Download service on HSBCnet.
The postal address for related inquiries is:
HSBC - E-Channels
8 Canada Square
London UK E14 5HQ
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