Customers making boleto payments from Bradesco accounts: payment validation requirements

Last updated: 2 August 2017

As part of changes to the local Brazilian Collection System over the coming months, details provided in boleto payments will be automatically validated by the local boleto database as part of payment processing.

What is changing?

As part of this payment validation, all boleto payments must meet the follow criteria:

Payments must be registered in the local boleto database by either the beneficiary or the issuer.
When submitting a boleto payment on HSBCnet, your payment instructions must be an exact match with the payment details on the printed boleto (as registered in the local boleto database).
For boleto payments submitted via File Upload: all CNAB240 and SAP240 payment files must include the payer’s CPF/CNPJ tax ID effective immediately.

If your boleto payment does not meet the above criteria, your payment will be rejected by the local collection system.

When is this changing?

Boleto validation is being introduced in phases, as outlined in the schedule below:

Amount of boleto payment	Validation start date
Greater than or equal to BRL 50,000	10 July 2017
Between BRL 2,000 and 49,999	11 September 2017
Between BRL 500 and 1,999	9 October 2017
Between BRL 200 and 499	13 November 2017
All amounts	11 December 2017

Overdue boleto payments

Overdue boleto payments are accepted by any bank, as long as it is allowed by the issuer. If your boleto payment is overdue, you will only be able to make the payment as a ‘payment file transfer’. ACH Credit screens are unable to process overdue boleto payments.

For more information, contact the Bradesco Customer Service Centre:

Local calls (toll free): 0800-701-3911 (local calls - toll free)
International calls: +55 41 3307-6911 (international calls)
Email: net.supportbrazil@Bradesco.com.br
Hours: Monday to Friday, 8:00am to 6:00pm (local Brazil time)