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Updated HSBCnet Security Measures documentation

Hello,

As part of our ongoing commitment to provide you with secure online banking, we’ve recently updated our HSBCnet Security Measures requirements. The HSBCnet Security Measures outline the security requirements that must be in place for both HSBC and our customers and you are required under the terms of your contract with us to comply with them at all times.

What’s changed?

Some key changes are:

  • Dormancy policy regarding profile and user suspension
  • Policy on biometric authentication
  • Additional controls around Mobile Devices

What do I need to do?

Please ensure that you review the updated document as soon as possible and make sure that your organisation is familiar with the requirements and complies with its contents at all times.

The updated HSBCnet Security Measures are now available in the HSBCnet Help Centre.

Find out more

If you have questions about the new Security Measures, please contact your local HSBCnet Support Centre.

Sincerely,

Your HSBCnet team

     
       
 
 

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