Action required for customers with accounts in Saudi Arabia: identity verification requirements for payment authorisers

Having trouble reading this e-mail? View the online version.

العرب

Action required for customers with accounts in Saudi Arabia: identity verification requirements for payment authorisers

Dear HSBCnet User,

As previously communicated, HSBC introduced the identity verification process for all Saudi British Bank (SABB) accounts domiciled in Saudi Arabia on 4 June 2016. Effective 1 April 2017, in compliance with local requirements, all HSBCnet transaction authorisers on SABB accounts must be verified and registered as authorisers in the bank’s official record.

‘Payment authorisation’ entitlements that were granted on SABB accounts up to 4 June 2016 will only remain valid until 1 April 2017. From this date, any existing HSBCnet users who are not verified and registered as authorisers on SABB accounts will no longer be entitled to authorise transactions on these accounts on HSBCnet.

Action required before 1 April 2017:

Register as an HSBCnet authoriser for your SABB accounts:

If you wish to retain your existing authorisation entitlements on SABB accounts, you need to register yourself as an authoriser on these accounts.

To initiate the registration process, please have your HSBCnet System Administrator submit the duly signed “HSBCnet User Authorisation Form” (by including all authorisers on HSBCnet) to the SABB GLCM Client Services team as soon as possible. To submit the authorisation form, please complete the form and email a scanned copy to @glcmclientservices@sabb.com.

Where a user is not listed in the bank’s record, this individual will need to complete the identification verification process in order to be added as an authoriser in the bank’s record. To add an individual to the bank’s record, please contact your local SABB Relationship Manager who will provide guidance and coordinate the verification process.

Please arrange for your System Administrator, or a member of your organisation based in Saudi Arabia, to contact SABB and coordinate the verification process locally.

Complete the verification process (if required):

Upon receiving the signed authorisation form, the SABB GLCM Client Services team will verify that the authorisers on the submitted form are documented in the bank’s official record. The SABB team will notify you via email of any discrepancy in this regard.

As a reminder, HSBCnet System Administrators are only able to grant new ‘payment authorisation’ entitlements on Saudi accounts after the new authoriser has been verified as an authoriser in the bank’s official record.

Important note: you are also required to provide updated identification documentation (ID) to SABB upon the expiry of your current ID. If the bank does not receive your updated identification documentation before your existing ID expires, your authorisation entitlements will be removed from your SABB accounts.

Please be aware, that the provision of the correct ID for accounts domiciled in Saudi Arabia depends on the legal form of the account owner. If you are unsure about this, or if you have any other question relating to the verification process, please send an email to @glcmclientservices@sabb.com or consult your Relationship Manager.

Sincerely,

Your HSBCnet Team

Please do not reply to this email.

The postal address for related inquiries is:
HSBC - E-Channels
8 Canada Square
London UK E14 5HQ

This communication is provided by HSBC Bank plc on behalf of the member of the HSBC Group that has contracted with your organisation for the provision of HSBCnet services. You received this email notification because you are a registered User of HSBCnet. Should you have any concerns regarding the validity of this message, please contact your local HSBCnet customer support.

We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by email or otherwise ask you to validate personal information, such as your Username, Password or account numbers. If you receive such a request, please call your local HSBCnet customer support. Links within our emails will only take you to information pages.

If you wish to unsubscribe from receiving service information from HSBCnet, please click here.

© Copyright. HSBC Bank plc 2017. All rights reserved.

Privacy & Data Protection Statement | Terms & Conditions

Having trouble reading this e-mail? View the online version.


	العرب Action required for customers with accounts in Saudi Arabia: identity verification requirements for payment authorisers Dear HSBCnet User, As previously communicated, HSBC introduced the identity verification process for all Saudi British Bank (SABB) accounts domiciled in Saudi Arabia on 4 June 2016. Effective 1 April 2017, in compliance with local requirements, all HSBCnet transaction authorisers on SABB accounts must be verified and registered as authorisers in the bank’s official record. ‘Payment authorisation’ entitlements that were granted on SABB accounts up to 4 June 2016 will only remain valid until 1 April 2017. From this date, any existing HSBCnet users who are not verified and registered as authorisers on SABB accounts will no longer be entitled to authorise transactions on these accounts on HSBCnet. Action required before 1 April 2017: Register as an HSBCnet authoriser for your SABB accounts: If you wish to retain your existing authorisation entitlements on SABB accounts, you need to register yourself as an authoriser on these accounts. To initiate the registration process, please have your HSBCnet System Administrator submit the duly signed “HSBCnet User Authorisation Form” (by including all authorisers on HSBCnet) to the SABB GLCM Client Services team as soon as possible. To submit the authorisation form, please complete the form and email a scanned copy to @glcmclientservices@sabb.com. Where a user is not listed in the bank’s record, this individual will need to complete the identification verification process in order to be added as an authoriser in the bank’s record. To add an individual to the bank’s record, please contact your local SABB Relationship Manager who will provide guidance and coordinate the verification process. Please arrange for your System Administrator, or a member of your organisation based in Saudi Arabia, to contact SABB and coordinate the verification process locally. Complete the verification process (if required): Upon receiving the signed authorisation form, the SABB GLCM Client Services team will verify that the authorisers on the submitted form are documented in the bank’s official record. The SABB team will notify you via email of any discrepancy in this regard. As a reminder, HSBCnet System Administrators are only able to grant new ‘payment authorisation’ entitlements on Saudi accounts after the new authoriser has been verified as an authoriser in the bank’s official record. Important note: you are also required to provide updated identification documentation (ID) to SABB upon the expiry of your current ID. If the bank does not receive your updated identification documentation before your existing ID expires, your authorisation entitlements will be removed from your SABB accounts. Please be aware, that the provision of the correct ID for accounts domiciled in Saudi Arabia depends on the legal form of the account owner. If you are unsure about this, or if you have any other question relating to the verification process, please send an email to @glcmclientservices@sabb.com or consult your Relationship Manager. Sincerely, Your HSBCnet Team



Please do not reply to this email. The postal address for related inquiries is: HSBC - E-Channels 8 Canada Square London UK E14 5HQ This communication is provided by HSBC Bank plc on behalf of the member of the HSBC Group that has contracted with your organisation for the provision of HSBCnet services. You received this email notification because you are a registered User of HSBCnet. Should you have any concerns regarding the validity of this message, please contact your local HSBCnet customer support. We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by email or otherwise ask you to validate personal information, such as your Username, Password or account numbers. If you receive such a request, please call your local HSBCnet customer support. Links within our emails will only take you to information pages. If you wish to unsubscribe from receiving service information from HSBCnet, please click here. © Copyright. HSBC Bank plc 2017. All rights reserved. Privacy & Data Protection Statement \| Terms & Conditions