Customers with accounts in South Africa: identity verification requirements for new and existing payment authorisers In order for HSBCnet users with payment authorisation entitlements and System Administrators to set up your South African accounts, the following original documents are required: Type of document which needs to be provided by the user: Certified copies of Identity Document / Passport (Wet ink) Proof of Address (Proof of Address via a company letterhead signed by a director or company secretary will suffice. Alternatively an original utility bill dated within the last 3 months) When submitting the identification documentation, please ensure that you also include a completed cover sheet for each user. View and print HSBCnet ID Submission cover sheet > Delivery option Recipient of ID document In person: Provide your original ID documentation, along with completed cover sheet (link provided above), to your nearest HSBC branch as soon as possible whereby a copy will be certified and sent to HSBC South Africa for verification. By post: Mail certified true copies of your ID documentation, and completed cover sheet (link provided above), to the address below: HSBC Bank PLC-Johannesburg Branch 2 Exchange Square 85 Maude Street Sandown, Sandton 2196 Attention: GLCM Channel Team Please be aware that the provision of the correct ID documents for accounts domiciled in South Africa depends on the legal form of the account owner. If you are unsure about this, or have any other questions relating to the ID verification process, please send an e-mail to channel.queries@za.hsbc.com.
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