Regarding your recent Webroot SecureAnywhere software download

Having trouble reading this e-mail? View the online version.

Regarding your recent Webroot SecureAnywhere software download

Dear HSBCnet User,

We have identified that during a previous HSBCnet logon you attempted to download Webroot SecureAnywhere antivirus software. However, due to a technical issue on our side, you may or may not be aware that the download was not successfully completed.

This technical issue has now been successfully resolved and you are now able to download and install Webroot SecureAnywhere software* - benefiting from an advanced suite of online protection.

In order to install Webroot SecureAnywhere please follow the below steps:

1. Log on to HSBCnet.
2. From your "My HSBCnet" page, select "Maximise online security: complimentary software" tab from the Important Information banner section.
3. Select the "Download now" button and follow the prompts.

(click image to enlarge)

Please note: the above tab may not always be located in the same position and at times may not be available. We recommend that you log on to HSBCnet prior to Sunday, 23 March, to ensure the process outlined above is available at the time you wish to download.

If you have any additional questions about Webroot SecureAnywhere you can access detailed information and Frequently Asked Questions by selecting "Tell me more" from the banner or by visiting the HSBCnet Help Centre directly. For further assistance, please contact your local HSBCnet Support Centre.

Sincerely,

Your HSBCnet Team

* Please disregard this message if you have already successfully downloaded Webroot SecureAnywhere since your initial attempt.

Please do not reply to this e-mail.

Our postal address:
HSBC Group Head Office
8 Canada Square
London UK E14 5HQ

You received this e-mail notification because you are a registered User of HSBCnet. Should you have any concerns regarding the validity of this message, please contact your local HSBCnet customer support.

We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by e-mail or otherwise ask you to validate personal information, such as your Username, Password or account numbers. If you receive such a request, please call your local HSBCnet customer support. Links within our e-mails will only take you to information pages.

If you wish to unsubscribe from receiving service information from HSBCnet, please click here.

© Copyright. HSBC Bank plc 2014. All rights reserved.

Privacy & Data Protection Statement | Terms & Conditions

Having trouble reading this e-mail? View the online version.


	Regarding your recent Webroot SecureAnywhere software download Dear HSBCnet User, We have identified that during a previous HSBCnet logon you attempted to download Webroot SecureAnywhere antivirus software. However, due to a technical issue on our side, you may or may not be aware that the download was not successfully completed. This technical issue has now been successfully resolved and you are now able to download and install Webroot SecureAnywhere software* - benefiting from an advanced suite of online protection. In order to install Webroot SecureAnywhere please follow the below steps: 1. Log on to HSBCnet. 2. From your "My HSBCnet" page, select "Maximise online security: complimentary software" tab from the Important Information banner section. 3. Select the "Download now" button and follow the prompts. (click image to enlarge) Please note: the above tab may not always be located in the same position and at times may not be available. We recommend that you log on to HSBCnet prior to Sunday, 23 March, to ensure the process outlined above is available at the time you wish to download. If you have any additional questions about Webroot SecureAnywhere you can access detailed information and Frequently Asked Questions by selecting "Tell me more" from the banner or by visiting the HSBCnet Help Centre directly. For further assistance, please contact your local HSBCnet Support Centre. Sincerely, Your HSBCnet Team * Please disregard this message if you have already successfully downloaded Webroot SecureAnywhere since your initial attempt.


Please do not reply to this e-mail. Our postal address: HSBC Group Head Office 8 Canada Square London UK E14 5HQ You received this e-mail notification because you are a registered User of HSBCnet. Should you have any concerns regarding the validity of this message, please contact your local HSBCnet customer support. We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by e-mail or otherwise ask you to validate personal information, such as your Username, Password or account numbers. If you receive such a request, please call your local HSBCnet customer support. Links within our e-mails will only take you to information pages. If you wish to unsubscribe from receiving service information from HSBCnet, please click here. © Copyright. HSBC Bank plc 2014. All rights reserved. Privacy & Data Protection Statement \| Terms & Conditions