Last updated: 30 Jul 2024
As a reminder, payment market infrastructures (PMI) across the world are in the process of aligning to global ISO 20022 standards. We will be upgrading statements and reports for accounts in Thailand to provide you with the enhanced data that ISO 20022 offers.
Previously, we announced that statements and reports for HSBC Thailand accounts would be upgraded starting in July 2024. To help make sure we’re able to deliver these changes successfully, we’ve decided to reschedule the upgrade to commence in November 2024. We’ll provide further updates once we’re able to confirm more details.
What this means for you
Once available, you will start to receive enhanced statement information for both incoming and outgoing inter-account transfers, as well as domestic (RTGS Bahtnet) and international cross-border Priority Payments (Telegraphic Transfers) with Thailand accounts. The upgrade will be introduced to HSBCnet customers in phases.
After the upgrade, the following information will be available in statement and reports:
A UETR will be shown in the last line of the narrative with the code word /UETR/. The UETR is generated by the sending bank and shows the unique reference used for payment identification, tracking and investigation purposes.
The new UETR will be available in HSBCnet’s Account Information, as well as the following reports:
Channel |
Report format |
|---|---|
HSBCnet and Global Information Reporting |
MT940 / 942 BAI Intraday and End of Day camt.052 Intraday and camt.053 End of Day (XML statements v2) CSV End of Day Customised reports |
HSBC Connect |
MT940 / 942 BAI Intraday and End of Day camt.052 Intraday and camt.053 End of Day (XML statements v2) CSV End of Day |
Account Information API |
JSON and camt.052 Intraday and camt.053 End of Day (XML statements v2) |
Full 35-character details for bank and customer references will be shown (where applicable and formats can accommodate). Today, where no customer reference has been received, you will see NONREF.
Going forward, you may also see NOTPROVIDED in the customer reference field. This will depend on how the transaction has been routed to us. If you’re uploading this data to an ERP system, we recommend that you review this with your own IT specialists and update your systems, if needed.
The ‘Transaction details’ screen will be enhanced to show more payment data related to ISO transactions. The new fields are dynamic and will only be displayed when there’s data to show.
The character limits in the following fields will be extended as part of this upgrade:
Field name |
Current field length |
New field length |
|---|---|---|
Debtor name |
35 |
140 |
Unique transaction reference |
16 |
35 |
Note: we do not provide the UETR in the Collection Report (COL002) report.
Global Information Reporting (GIR): new statements and advices in ISO 20022 version 8 format
Currently, we offer camt.052 and camt.053 version 2 statements which have limited information. The ISO 20022 payment infrastructure provides the capability to provide additional payment information in a more structured format (i.e. Structured Address and Ultimate Debtor/Creditor fields).
We will offer camt.052 and camt.053 version 8 statements, as well as camt.054 advices for HSBC Thailand accounts at a later date to be confirmed.
If you would like to receive these enhanced statements and advices, please reach out to your Client Services manager to learn more and obtain the specifications.
What you need to do
If you use ERP systems or automated account reconciliation programs for your electronic statements, you may be impacted. The additional data fields (e.g. UETR) are optional and your systems may choose to disregard them.
To ensure the ongoing operation of your automated reconciliation processes, we recommend that you review these new narratives with your own IT specialists and, if necessary, make arrangements to update your systems.
Find out more
If you have any questions about the changes related to the updated statements, advising and reports, please contact your Client Services representative.