The new HSBCnet Trade solutions service is coming soon

Last updated: 3 May 2024

We understand the importance of trade services in driving the growth and success of businesses in today’s rapidly changing market environment. To help your business grow, we’ve listened and applied your feedback to improve the Trade solutions service in HSBCnet.

What this means for you

We’ll be enhancing HSBCnet’s Trade solutions service to make it easier for you to apply, view, and manage your trade transactions online.

Updated Trade solutions services will be made available to Trade customers in the following countries/regions throughout 2024:

Algeria
Australia
Bahrain
Bangladesh
Indonesia
Kuwait

Macau SAR
Malaysia
Philippines
Saudi Arabia
Singapore
South Korea

Sri Lanka
Taiwan SAR
Thailand
US
Vietnam

Note: the above list of countries/regions may be subject to change.

Some of the key enhancements include:

More ways to self-serve – apply, view, follow, amend and manage trade transactions online, reducing the need for paper transactions and branch visits
Electronic trade advices – view and download trade advices directly in HSBCnet
Simplified trade applications – apply for a single loan to pay multiple beneficiaries, select standardised wording for Guarantee/Standby DC applications, and create goods release applications for shipping guarantees or air/road/rail release documents
Templates for transactions – ability to copy existing transaction details and/or create templates to frequent beneficiaries

Changes to trade advices and statements

As part of the enhancements, additional transaction details will be included in trade advices and statements. These details will be shown in the following updated fields:

Current field name	New field name
Trade Account Number	Trade ID/Account number
Our Reference Number	Instrument ID

Find out more

We’ll reach out to you again as we get closer to updating the Trade solutions service for your country/region.

To learn more about trade features available in HSBCnet, visit the ‘Trade solutions’ page in HSBCnet’s User Guide portal.

If you have any questions, contact your local HSBCnet Support Centre.