We’re redesigning HSBCnet’s Trade solutions menu

Last updated: 10 October 2023

On 11 November 2023, we’re redesigning the ‘Trade solutions’ section of the HSBCnet menu to provide you with a streamlined, categorised view of your Trade menu options.

What this means for you

From 11 November 2023, the updated Trade solutions menu will be available to all users accessing trade services in HSBCnet (except for profiles located in Canada, Egypt, Qatar and the UAE). Note that for customers in Egypt, Qatar and the UAE, the updated menu will be rolled out over the coming months.

The redesigned menu simplifies and reorganises your 'Trade solutions' menu options to help make it easier for you to find the service you need.

Updated menu options from 11 November 2023 Menu options being replaced

Create Guarantee/standby DC application

Create Guarantee application
Create Standby DC application

Loan application

Pre-shipment finance
Post-shipment finance
Loan request

Outstanding transactions

Manage DC application
Export DC confirmation
Export DC transfer
Import bill instructions
Guarantee/Standby DC
Loan settlement / extension
Trade account information
Trade documents image retrieval

Pending transactions

Trade authorisation
Trade pending transactions

Manage templates and lists
(moved to the General category)

Trade templates and lists
Manage DC template
Manage Guarantee templates
Manage Standby DC templates

Trade facilities is being moved to the ‘General’ category

Other trade services will remain unchanged in the menu.

Here’s what the new ‘Trade solutions’ menu will look like:

Trade menu
(select image to enlarge)

Note: this image is provided for demonstration purposes only. Your menu may look different based on your HSBCnet profile’s setup and permissions.

Find out more

To learn more about the HSBCnet’s Trade solutions, review the ‘Trade solutions’ guide in the HSBCnet User Guides portal.