New look and feel for the Payment File ILA service

Last updated: 31 July 2023

In the coming weeks, we'll be updating our screens to provide you with better visibility when authorising instructions in File Upload’s Payment File Instruction Level Authorisation (ILA) service in HSBCnet.

What's changing?

After the update, when you select ‘Payment File ILA’ from the HSBCnet menu, you’ll see a redesigned screen for reviewing instructions that are pending authorisation.

Here’s what the new screen will look like:

Payment File ILA
(select image to enlarge)

Note: this image is provided for demonstration purposes only. Your screen may look different.

This enhancement will not impact existing user permissions or service functionality.

Find out more

To learn more about authorising ILA payment instructions, review the ‘Authorising files’ page in the HSBCnet User Guides portal.

For additional support, please contact your local HSBCnet Support Centre.