Canada accounts: receive INTERAC e-Transfer^® starting December 2021

Last updated: 22 November 2021

Starting in December 2021, Canadian dollar (CAD) HSBC accounts in Canada will be able to receive INTERAC e-Transfer^® credits.

What this means for you

With the INTERAC e-Transfer service, you’ll have another way to electronically receive funds into HSBC accounts in Canada, reducing your reliance on cheques.

INTERAC e-Transfers are:

• Fast and convenient - 24 hours a day, 7 days a week, 365 days a year (24/7/365).
• Final and irrevocable - Once payment is accepted, the sender of the payment will be notified that the payment has been made and the funds cannot be recalled or returned.
• Safe and secure - Funds are transferred between participating financial institutions using encrypted payment networks and employing multiple security measures.

December 2021:

• Canadian dollar (CAD) HSBC Canada accounts can receive INTERAC e-Transfers by using either an email address and/or mobile number through Autodeposit or bank account number.
• Receive up to CAD $25,000 per e-Transfer - 24 hours a day, 7 days a week, 365 days a year (24/7/365).

Coming in 2022:

• You can send INTERAC e-Transfers in HSBCnet using the payment screens as well as uploading a file via HSBCnet’s File Upload service.

Getting started

INTERAC e-Transfer will be available for HSBC Canada accounts in December 2021. System Administrators can assign Alias management permissions to appropriate users. The Alias management service allows users to register company and account details with INTERAC and Autodeposit respectively.

You can register for Autodeposit with INTERAC by using your company email address and/or mobile number. Once completed, the account is ready to receive INTERAC e-Transfers without a need to answer a security question.

To learn more about INTERAC company and Autodeposit registration, please visit the Alias management page in the Help Centre.

What else is changing in HSBCnet?

We’re introducing new statement narratives and transaction codes for INTERAC e-Transfers to help you identify transactions more easily. If you have an automated account reconciliation process in place, review the link below for detailed information on how to identify and reconcile INTERAC e-Transfer payments:

New statement narratives for CAD INTERAC e-Transfers >

Find out more

For more information, please contact your local HSBCnet Support Centre.

INTERAC e-Transfer is a registered trademark of Interac Corp. Used under licence.