Help us protect your money – provide a beneficiary address in your payments

Last updated: 9 January 2019

Let’s combat financial crime.

Did you know that we use the information you include in your payment instructions to help combat financial crime? Using payment details, such as the beneficiary address, we can help detect potential money laundering, fraud, and other financial crime activity.

What do I need to do?

We strongly recommend that you include a current and complete beneficiary address in the ‘Beneficiary details’ section of HSBCnet payment screens to help us correctly identify legitimate payments. The beneficiary address should include the full address of the place of business or, if an individual, their residential address. PO Boxes and virtual offices make it difficult to correctly identify the beneficiary and these types of addresses should be avoided.

Please also review your General/Restricted templates, Forward-dated payments, and Standing Instructions on HSBCnet to make sure that you’re including accurate beneficiary address information.

Find out more

For more information on how HSBC is combatting financial crime, visit https://www.hsbc.com/tag/tackling-financial-crime.

If you have questions about including beneficiary information in your payments on HSBCnet, please contact your local HSBCnet Support Centre.