Last updated: 12 October 2022
On 8 October 2022, we introduced the ‘Message us’ feature in the HSBCnet Mobile app in the following countries and territories:
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Algeria Bahrain Egypt |
Hong Kong Kuwait New Zealand |
Messaging us in the HSBCnet Mobile app
With ‘Message us’, you can get help from an HSBCnet agent using in-app mobile messaging.
To find the ‘Message us’ button, log on to the app and select More ❯ Help and support.
We’ll send a push notification to your mobile phone when the agent responds to your message. In order to receive push notifications, you need to have the HSBCnet Mobile app installed on your mobile device with app notifications enabled.
The ‘Message us’ button is also available in: Australia, Bermuda, Canada, India, Malta, Poland, Qatar, UAE, UK and the US.
Haven’t downloaded the HSBCnet Mobile app yet?
Many HSBCnet users find that using the HSBCnet Mobile app is a smart and quick way to access HSBCnet – anywhere, anytime. You can download the HSBCnet Mobile app from the Apple App Store or Google PlayTM.
Find out more
To learn more, visit our HSBCnet Mobile website today. If you have any questions, please contact your local HSBCnet Support Centre.
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Google Play is a trademark of Google LLC.