Hang Seng accounts: Get Rate will be available beginning 30 October

Last updated: 20 October 2022

On 30 October 2022, we’re introducing the Get Rate and Preview exchange rate services to Hang Seng accounts domiciled in Hong Kong.

What’s Get Rate?

This easy-to-use feature offers greater control over your foreign-currency payments, allowing you to view and instantly confirm FX rates when making Priority Payments and Inter-account Transfers in HSBCnet.

Key benefits:

Save time - confirm the FX rate at the same time when authorising your Payments
A real-time FX price - view the rate before accepting

How it works

Get Rate appears automatically for eligible payment instructions at the final stage of authorising your payments. It provides you with the exchange rate and a real-time quote for the debit/credit amounts. Payments and transfers that are eligible for Get Rate are marked with a ‘$’ or ‘GR’ symbol in the Authorisation Summary.

Here’s what the Get Rate screen will look like:

(select image to enlarge)

Note: Get Rate is subject to currency cut-off time, public holiday and all exchange control checks where regulatory reporting requirements are required for your payments, such as including purpose of payment details when creating payments in HSBCnet.

You can also use the 'Preview exchange rates' feature to see real-time exchange rates information before creating a payment/transfer or at any time. This feature is for informational purposes only as the rates may change by the time the transaction is being approved.

Find out more

You can learn more by reviewing the ‘Foreign exchange for payments’ page in the HSBCnet User Guides portal.

If you have any questions, please contact your local HSBCnet Support Centre.