Access HSBCnet guides in the Help Centre today

Last updated: 6 July 2021

As an HSBCnet user, you have access to our carefully curated collection of support pages for all HSBCnet services in the Help Centre.

You’ll find articles, guides, and short videos covering various topics in the two main sections of the Help Centre:

  1. New on HSBCnet
    Introduces you to our latest HSBCnet services and key changes available now or coming soon.
  2. How to use HSBCnet
    Helps you get the most out of HSBCnet with everything from service overviews right down to step-by-step guides.
Help Centre screen

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Here are some other features you might find useful:

What you’ll see
What it offers

Help Centre directory

Located in the ‘How to use HSBCnet’ section, get started with our directory which gives you easy access to HSBCnet service pages and guides.

Related content

Each support page includes quick links to other Help Centre pages that you may find relevant

Search

The integrated search function allows you to type in keywords and easily find the information you’re looking for

Bookmarks

Bookmark pages to save you time finding useful information in the future

Category

Select a category to quickly view a list of all related pages

We recommend that you check the Help Centre often since we’re always updating the site to provide you with the latest information.

How to access the Help Centre

Select the ‘?’ at the top, or the ‘Need help’ link on the right side of any HSBCnet screen and choose ‘Help Centre’. You can also find a link to the Help Centre in the ‘Self service and support’ section of the main menu.

Find out more

If you have any questions, please contact your local HSBCnet Support Centre.