Protecting your business from ransomware

Last updated: 6 July 2021

Ransomware has been in the news lately, with some high profile attacks that have resulted in far reaching, and in some cases, unexpected consequences. Not only can these attacks be costly, they can cause significant disruption to companies, their customers, and markets.

What is ransomware?

Ransomware is an increasingly common form of malicious software (malware) that restricts access to important business information until a ransom is paid to unlock it.

Like other forms of malware, ransomware is typically delivered via email phishing or through links that take you to an infected website. Malicious apps and USB memory sticks can also compromise mobile devices and computers.

What you need to know

With fraudsters constantly devising new ways to steal information and money, ransomware attacks can present themselves in ever-changing ways. Any type of malware can stay hidden for months until activated, so it’s important to remain vigilant at all times.

Is your organisation prepared?

Safeguarding your organisation against the threat of cybercrime is a critical part of maintaining business continuity. Here are some important ways your company can protect itself:

1. Make sure you have strong response, recovery, and back-up processes in place.
2. Run up-to-date anti-virus software on a regular basis. Frequent anti-virus scans can help minimize the risk of malware attacks.
3. Keep your operating systems and software up to date and install the latest security patches when they become available.
4. Consider application whitelisting (blocking any unauthorised software).

Here’s how you can help keep your business safe: Use caution when opening email attachments. Don’t download attachments unless you’re sure they’re safe. Don’t use USB sticks from unverified sources or run macros on email attachments. Avoid questionable websites and only download software from trustworthy sites and official app stores.

Helping you stay safe online

We want to help you build your cybercrime knowledge so you’re prepared to protect yourself and your organisation. Learn more about malware and other types of cybercrime:

Protecting your business >

If you suspect you have been the victim of fraud, contact your HSBC representative immediately.