Protecting your business from ransomware

Last updated: 4 May 2020

Criminals are using the coronavirus outbreak as an opportunity to try to steal money. One of the ways fraudsters target businesses is through ransomware attacks.

What is ransomware?

Ransomware is an increasingly common form of malicious software (malware) that restricts access to important business information until a ransom is paid to unlock it.

Like other forms of malware, ransomware is typically delivered via email phishing or through links that take you to an infected website. Malicious apps and USB memory sticks can also compromise smartphones and computers.

What you need to know

With criminals constantly devising new ways to steal information and money, ransomware attacks can present themselves in ever-changing ways. Any type of malware can stay hidden for months until activated, so it’s important to remain vigilant at all times.

Here’s some ways you can help keep your business safe:

Use caution when opening email attachments. Don’t download attachments unless you’re sure they’re safe.
Don’t run macros on email attachments or use USB sticks from unverified sources.
Avoid questionable websites and only download software from trustworthy sites and official app stores.
Consider application whitelisting (blocking any unauthorised software).
Keep your operating systems and software up to date and install the latest security patches when they become available.
Run up-to-date anti-virus software on a regular basis. Frequent anti-virus scans can help minimize the risk of malware attacks.
Put in place strong response, recovery, and back-up processes.

Helping you stay safe online

We want to help you build your cybercrime knowledge so you’re prepared to protect yourself and your organisation. Learn more about malware and other types of cybercrime:

Protecting your business >

If you suspect you have been the victim of fraud, contact your HSBC representative immediately.