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Have you updated your internet browser lately?

Last updated: 8 October 2019

We’re committed to maintaining the highest security standards for our online banking services. To help make sure you have the best possible protection against security risks when accessing HSBCnet, we recommend that you keep your internet browsers up-to-date.

Action required

If you currently use a browser which is not up-to-date (e.g. Internet Explorer 10 or below), you need to upgrade to the latest version as soon as possible. This will allow you to benefit from the stronger security protection offered by newer browsers.

How to upgrade your browser

Upgrading your version of Microsoft Internet Explorer is quick, easy and there is no charge – simply download the latest version from the Microsoft site.

Alternative modern browsers are also available to download from the following sites.*

What if I don’t upgrade my browser?

A review of internet browsers used to access our banking services has highlighted vulnerabilities in older browsers that could be exploited by hackers. If you fail to update your browser to the latest version available, you’re organisation is vulnerable to fraud attacks via your computer.

What if I’m unable to upgrade my browser myself?

If your company has IT restrictions in place which prevent users from downloading software or have legacy systems which require the use of an outdated browser, please seek guidance from your organisation’s IT support.

Find out more

Our Online Security site provides useful guidance on how to protect yourself online, including information on:

  • Making sure your computer has the latest security updates, including updating your browser.
  • Staying protected against viruses and spyware.

If you have any questions, please contact your local HSBCnet Support Centre.

 

* These links will direct you to non-HSBC websites, HSBC has no control over the linked websites and is not liable for your use of them. Please read the terms and conditions of the linked websites, as these will differ to those of HSBC.

 

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