System Administrators: reminder to review your HSBCnet users’ access levels

Last updated: 16 January 2018

To maintain effective control over your company’s online banking activity, it is important to make sure that only authorised individuals are able to view and transact from your accounts on HSBCnet. As such, we recommend that you periodically review your organisation’s users’ entitlements and daily limits on HSBCnet, and make updates as needed.

In addition to periodic reviews, we strongly recommend that you review your HSBCnet users’ access levels whenever your organisation updates signing authorities in your account operations mandate. Maintained by your local bank, the mandate determines the individuals in your organisation who are authorised to operate your HSBC accounts. Whenever the account mandate is updated, please review your organisation’s HSBCnet setup to determine if access level changes are needed for specific users.

The table below outlines some common account and user level entitlements/permissions available to System Administrators that we recommend reviewing regularly:

Permissions	HSBCnet service to review/update
Account signature groups and limits	Maintain Signature Limits via Account Management
User signature groups	View/Modify User Access Level via User Management
Authorisation entitlements	View/Modify User Access Level, and Modify Multi User Access Level by Account via User Management
User status	View/Suspend/Reactivate/Delete/Create new user profiles via User Management
Suspension of your organisation’s HSBCnet profile	Submit a request by contacting your HSBC representative

You can also use the service in the table below to view Daily transaction limits established by the bank for your organisation’s HSBCnet profile.

Permissions	HSBCnet service to review/update
Your organisations Daily transaction limits	Maintain Daily Transaction Limit via Company Management
Please note, to avoid possible delays or payment rejections, we recommend you to use the Company Management service for limit viewing purposes only. Your organisation’s Daily transaction limits cannot be increased on-screen and if they are reduced, proper documentation must be submitted separately to your HSBC representative to raise them back up.

The Administration Reports service and the Account Services Activity Log can also efficiently provide reporting information on how your users and accounts are setup on HSBCnet.

Find out more

If you need assistance to update user access levels on HSBCnet, please contact your local HSBCnet Support Centre.