Information on HSBCnet service maintenance windows
Last updated: 30 January 2018
Below is a calendar of our planned maintenance windows for the next three months during which there will be a full HSBCnet maintenance period to accommodate maintenance work.*
At times it is necessary to schedule non-regular maintenance windows to perform special types of maintenance. Notification of both planned and unplanned maintenance windows will also be posted to the HSBCnet Service Updates section.
Full maintenance window begins |
Full maintenance window ends |
|---|---|
Saturday, 20 January 2018 at 18:00 GMT |
Sunday, 21 January 2018 at 04:00 GMT |
Saturday, 3 February 2018 at 23:00 GMT |
Sunday, 4 February 2018 at 02:00 GMT |
Saturday, 24 February 2018 at 18:00 GMT |
Sunday, 25 February 2018 at 02:00 GMT |
Saturday, 10 March 2018 at 15:00 GMT |
Sunday, 11 March 2018 at 05:00 GMT |
Trade services for UK accounts:
Due to local systems maintenance, the UK Internet Trade Services (ITS) and the Guarantee & Standby Documentary Credits services will be unavailable for UK Trade accounts from 5:00am through 6:00pm on Saturday 20 January (GMT). We expect all UK Trade services to be fully available on HSBCnet following this maintenance period.
*Maintenance window dates, beginnings and ends may be subject to change (with notice) to accommodate maintenance requirements.
Note: in the week prior to a service maintenance period, a Service Update banner confirming the maintenance window will be available post-logon in HSBCnet. Please review this information in advance of any planned maintenance period to confirm the date and time.
The postal address for related inquiries is:
HSBC Group Head Office
HSBC - GLCM Digital
London UK E14 5HQ
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