Customers with File Upload service: updated display for Instruction Level Authorisation payments
Last updated: 4 April 2017
Effective 3 April, when reviewing your pending and processed Instruction Level Authorisation (ILA) payments submitted via File Upload, you may see a colon “:” separating the Name and Address information.
ILA payment instructions that contain a Beneficiary name greater than 35 characters and a Beneficiary address greater than 70 characters will be displayed with a separating colon “:” on HSBCnet’s Authorisation summary and Payment summary screens. This update will also apply for the Ordering Party name and address section (if applicable).
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What types of payments are impacted by this update?
Priority Payments and Customer Transfer
Which file formats are impacted by this update?
XML V2, XML V3, iFile, PAYMUL and IDoc
Which field tags are the Name and Address information provided in?
Tag 50, 52, 56, 57 and 59
For questions regarding the updated display, please contact your local HSBCnet Support Centre.
The postal address for related inquiries is:
HSBC - E-Channels
8 Canada Square
London UK E14 5HQ
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