Customers with accounts in Malta: identity verification requirements for new and existing payment authorisers
In order for HSBCnet users with payment authorisation entitlements and System Administrators to be set up on your Maltese accounts, the following original documents are required:
Type of document which needs to be provided by the user:
- Certified true copies of Identity Document / Passport
- Proof of Address if the documentation does not include an address. Proof of Address must be dated within the last four months of submission. Examples of Proof of Address include:
- recent statement from a recognised credit institution,
- recent utility bill, or
- correspondence from a central or local government authority, department or agency.All documents must be submitted either in original or certified true copy, duly signed by any HSBC Official or by a professional (Lawyer, Notary, Accountant or a banker from an internationally recognised bank).
Instructions for obtaining Certifications of your documents:
a) Certification of original documents can be carried out, either by any HSBC official or by a professional (lawyer, notary, accountant) or an internationally recognised bank, (if obtained from overseas this must be notarised (or legalised) and apostilled).
b) The certifier must sign and date the copy document and clearly indicate name, profession, designation and contact details including the following written statements stating that:
1. the document is a true copy of the original document;
2. the document has been seen and verified by the certifier; and
3. the photo is a true likeness of the applicant for business or the beneficial owner <insert person’s name>Additionally, any documentation in a foreign language must be translated into English. The translation must be dated, signed and certified by an independent person of proven competence confirming that it is a faithful translation of the original. If obtained from overseas this must be included in the apostillation of said documents.
When submitting the identification documentation, please ensure that you also include a completed cover sheet.
Delivery option
Recipient of ID document
Provide your original ID documentation, along with completed cover sheet (link provided above), to your nearest HSBC branch or to your HSBC representative as soon as possible whereby a copy will be certified and sent to HSBC Malta GLCM Channel Team for verification.
By post:
Mail certified true copies of your ID documentation, and completed cover sheet (link provided above), to the address below:
HSBC Bank Malta PLC
Attention: GLCM Channel Team
Business Banking Centre
80, Mill Street
Qormi QRM 3101Please be aware that the provision of the correct ID documents for accounts domiciled in Malta depends on the legal form of the account owner. If you have any questions regarding the identification verification process, please contact your HSBC representative or your local HSBCnet Support Centre.
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