How Get Rate works

Get Rate is simple to use and appears automatically for eligible payment instructions at the final stage of authorising individual transactions.

To use Get Rate for Inter-Account Transfers, where the transfer value is calculated in the Credit account's currency, input the transfer amount in one of the following fields:

'Transfer amount' field and select the Credit account's currency; or
'Or equivalent to' field (as outlined below).

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Transactions which may be eligible for Get Rate are identified by a ‘$’ symbol on the Authorisation Summary page. Click through to the payment details to start the Get Rate process.

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Get Rate provides you with a real-time quote for the debit/credit amounts and the exchange rate. You can choose to authorise the payment at the current rate or return to the Authorisation Summary page.

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Once confirmed, the rate and deal number will be automatically added to your payment instruction, which is then delivered to HSBC for processing.

If preferred, you can still choose to book the rate for your payment with your local HSBC FX desk. Remember to include the deal number in the Exchange Contract field on your payment instruction.