Customers with accounts in UAE: additional information required for pension adjustments Until further notice, when sending Pension adjustment request via eChannels (HSBCnet and HSBC Connect), you will need to provide the following information on your company's official letterhead and duly signed by authorised signatories: HSBC Bank Middle East Limited Ground Floor, DIC, Dubai, UAE Attention to “ Service Delivery Department “ Debit Account Number – [nnn-nnnnnn-nnn] Payment Set Code – [nnn] Beneficiary ID – [nnnnnnnnnnnn] /E=0000000.00/C=0000000.00/B=DDMMYY/H=DDMMYY/S=DDMMYY/C=DDMMYY/ L=DDMMYY/O=DDMMYY/HP=000DDMMYY/ZP=000DDMMYY/LT=000DDMMYY/ SL=000DDMMYY/UA=000DDMMYY/ST=000DDMMYY/LP=000000000.00 Signed, [AUTHORISED SIGNATORIES] Where, Fixed Text /E= Employee Contribution Left Zero Padded Employee Contribution Amount as 0000000.00 Fixed Text /C= Employee Contribution Left Zero Padded Employer Contribution Amount as 0000000.00 Fixed Text /B= New Basic Effective Date The effective date of the revised (NEW) Basic Amount as DDMMYY Fixed Text /H= New Housing Effective Date The effective date of the revised (NEW) Housing Allowance Amount as DDMMYY Fixed Text /S= New Social Allowance Effective Date The effective date of the revised (NEW) Social Allowance Amount as DDMMYY Fixed Text /C= New Child Allowance Effective Date The effective date of the revised (NEW) Child Allowance Amount as DDMMYY Fixed Text /L= New Cost of Living Allowance Effective Date The effective date of the revised (NEW) Cost of Living Allowance Amount as DDMMYY Fixed Text /O= New Other Allowances Effective Date The effective date of the revised (NEW) Other Allowances Amount as DDMMYY Fixed Text /HP= Sick Leave Half Pay 000DDMMYY 000 - Number of days right aligned and zero padded DDMMYY - Date from which leave was availed from. Fixed Text /ZP= Sick Leave Zero Pay 000DDMMYY 000 - Number of days right aligned and zero padded DDMMYY - Date from which leave was availed from. Fixed Text /LT= Unpaid Leave Long Term 000DDMMYY 000 - Number of days right aligned and zero padded DDMMYY - Date from which leave was availed from. Fixed Text /SL= Unpaid Study Leave 000DDMMYY 000 - Number of days right aligned and zero padded DDMMYY - Date from which leave was availed from. Fixed Text /UA= Unauthorized Leave 000DDMMYY 000 - Number of days right aligned and zero padded DDMMYY - Date from which leave was availed from. Fixed Text /ST= Unpaid Leave Short Term 000DDMMYY 000 - Number of days right aligned and zero padded DDMMYY - Date from which leave was availed from. Fixed Text /LP= Unpaid leave payment Left Zero Padded Unpaid Leave Payment Amount as 000000000.00
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