Customers with accounts in Egypt: identity verification requirements for new and existing payment authorisers
For HSBCnet users with authorisation entitlements and System Administrators set up on your Egyptian accounts, the following original documents are required:
Type of document which needs to be provided by the user:
- Identification Card for Egyptians;
- Passport for non-Egyptians.
When submitting identification documentation, please ensure you also include a completed cover sheet for each user.
Delivery option
Recipient of ID document
In person:Provide your original ID documentation, along with completed cover sheet (link provided above), to your nearest HSBC branch as soon as possible whereby a copy will be certified and sent to HSBC Bank Egypt S.A.E. for verification.
By post:
Mail certified true copies of your ID documentation, and completed cover sheet (link provided above), to the address below:
HSBC Bank Egypt S.A.E.
306 Corniche El Nil Street
Maadi, Cairo
Egypt
c/o Payments and Cash ManagementPlease be aware, that the provision of the correct ID document for accounts domiciled in Egypt depends on the legal form of the account owner. If you are unsure about this or if you have any other question relating to the ID verification please send an e-mail to cashmanagement-egypt@hsbc.com.
Please do not reply to this e-mail.
The postal address for related inquiries is:
HSBC - E-Channels
8 Canada Square
London UK E14 5HQ
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